Setup & Manuals

AQUA Spring

Before you start: You'll need your Wi-Fi password and the SmartLife app if you want drinking data.

1. Charge the battery base. Connect the USB-C cable and charge fully before first use.

2. Rinse everything except the base. The fountain lifts apart without tools. Rinse the tank, tray and lid under the tap. The battery base never goes in water.

3. Fit the filter. Seat the four-layer filter in its slot before filling.

4. Fill and assemble. Fill the 2.5 L tank with fresh drinking water, then reassemble.

5. Choose a spot. Place it where your companion rests, away from food and litter, with a clear approach so the motion sensor sees them coming.

6. Pair in SmartLife (optional). Make sure your phone is on 2.4 GHz Wi-Fi. Open SmartLife, tap "+", and follow the steps.

How it runs: Plugged in, water flows continuously. On battery, the motion sensor runs the flow only when your companion approaches, for about 16 to 18 days a charge at around ten visits a day.

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Care schedule

• Filter: change every three to four weeks. Filter packs →

• Tank and tray: rinse at every refill; we suggest a full clean weekly.

• Battery base: wipe dry only.

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Troubleshooting

• Water isn't flowing. On battery, flow starts only when the sensor detects your companion. Plug in for continuous flow.

• It won't pair. Check the router's 2.4 GHz band is on and WPA3-only mode is off. Then tap the Wi-Fi icon on the battery base firmly eight times until the light blinks, and add it again in SmartLife.

• The light is red. Water is low. Refill the tank.

• The pump stopped. It shuts off automatically when the water runs dry, to protect the pump. Refill the tank; if flow doesn't resume, reconnect the power.

• No data in the app. Check the fountain is still online in SmartLife; drinking data needs Wi-Fi.

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AQUA Titan

No app, no pairing. Plug in and fill.

1. Rinse the tanks and bowl under the tap before first use.

2. Fit the filter in its housing.

3. Fill the reserve. The 6 L reserve tops up the 5 L circulating tank on its own, so the water in use is always fresh.

4. Plug in with the included USB-C cable.

5. Refill from the top when the reserve runs low. No need to move the fountain.

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Care schedule

• Filter: change every four to six weeks. Filter packs →

• Bowl and tanks: rinse at each refill; we suggest a full clean weekly.

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Troubleshooting

• The pump stopped. A low-water shut-off protects the pump. Refill the reserve.

• Water looks cloudy or flow slows. The filter is due. Replace it, then rinse the bowl.

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SAVOR Cool

1. Freeze the ice pack until solid.

2. Fit the frozen pack under the steel bowl.

3. Power the lid and scale with the USB-C cable.

4. Pair in SmartLife to set meal reminders (up to ten a day), see meal records and share access with your household.

5. Serve wet food into the 400 ml stainless steel bowl.

The two-pack routine: Freeze one, use one. Swap in the second frozen pack at midday for all-day coverage. Spare ice pack →

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Care schedule

• Steel bowl: lifts out; rinse after every meal.

• Ice pack: wipe and return to the freezer after each use.

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Troubleshooting

• Food isn't staying cool. Each pack lasts several hours per freeze, depending on room temperature. In hot rooms, swap packs sooner.

• Weight looks wrong. Remove the bowl, press Tare, then replace it.

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KIBBLER 4

Shown here for waitlist Guardians; the full guide ships with the device.

1. Insert 4 × AA batteries in the base. They keep scheduled meals running during a power cut.

2. Fit the desiccant in its slot inside the hopper.

3. Fill with dry kibble between 2 and 15 mm. The hopper holds 4 L.

4. Plug in with the included adapter and USB-C cable.

5. Pair in SmartLife on 2.4 GHz Wi-Fi by scanning the QR code.

6. Set the schedule: up to 12 meals a day, with portions set per meal.

Buttons: Double-press to serve a meal now. Long-press to reset.

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Care schedule

• Steel bowl: wash daily.

• Hopper: empty and wipe dry between bags of food.

• Desiccant: replace when it's spent.

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Troubleshooting

• "Food stuck" alert. Check the kibble is within 2 to 15 mm and clear the chute.

• Wi-Fi dropped. Saved schedules keep running; the camera and app return when Wi-Fi does.

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Still stuck?

Not covered here? Visit the Help Center → or email hello@apawlogy.com with your device name and what's happening.